RETURNS, REFUNDS AND EXCHANGES
All the content is emailed instantly in your inbox so all our customers are happy and satisfied with the purchased product.
If something isn’t right we are happy to accept a return subject to the Return and Exchange Policy below
The books are missing contents.
If an item is faulty, wrongly described, or different from the sample shown then we will meet our legal obligation which may include refunding the purchase price and delivery charges.
Duplicated Orders which are purchased accidentally. We only refund one of them.
Cengage does not allow any refunds on the Cengage Unlimited packages.
Besides these cases, our store does not accept return or refund due to the nature of our products and the price.
The refund money will be funded back to your Bank Account within 3 – 5 business days.
For customer complaint please e-mail us at firstname.lastname@example.org